TEAMS IN TELELAND: WORKING EFFECTIVELY IN GEOGRAPHICALLY DISPERSED TEAMS "IN" AMERICA, ASIA AND THE PACIFIC
Fontaine, G., University of Hawaii, USA
In America, Asia and the Pacific, along with the rest of the world, there has been a rapid expansion in the use of geographically dispersed teams (gdts) playing pivotal organizational and interorganizational roles. Yet our understanding of the conditions nurturing the task effectiveness of those teams is still embryonic. This presentation examines conceptual issues associated with the impact of culture, geography and technology in gdts teams in the America, Asia and Pacific region. It identifies the pivotal role played by "a sense of presence" (the feeling of "being there" with team members in different places and often different times) in both the effectiveness of, and satisfaction in, the use of such teams in both business and education. And it describes current research and practice designed to explore means of optimizing a sense of presence in teams using synchronous and asynchronous communication technologies.