MAPPING THE PSYCHOLOGICAL CONTRACT: AN EXPLORATION OF THE COMPARATIVE EXPECTATIONS OF HUMAN RESOURCE MANAGERS, GENERAL MANAGERS, AND HEALTH CARE PROFESSIONALS
George, C. and Kelley-Patterson, D., Thames Valley University, United Kingdom
This research has developed from a previous study of graduates and placement students in the Tourism, Hospitality and Leisure sector. This study looks at the elements that make up the initial psychological contract of students on professional courses during a period of work placement and the types of organizational Human Resource (HR) practices that are seen as meeting the needs of employees. Comparisons are made with the expectations of professionals already working in Human Resource management, Health Care, and general business management. The views of the existing professional managers were obtained via focus groups. The expectations of placement students were obtained via questionnaire based on the instrument developed for the previous study. Preliminary results suggest that whilst the contract for all groups is essentially relational there are important differences between the groups in terms of expectations.