SENSE OF COHERENCE, STRESS, BURNOUT AND JOB SATISFACTION OF EMPLOYEES IN A LOCAL GOVERNMENT IN SOUTH AFRICA
Kruger, I. and Veldman, H., City Council of Potchefstroom, Jackson, L., Linde, B. and Rothmann, S., Potchefstroom University for CHE, South Africa
Almost all local governments in South Africa are currently undergoing transformation. While they have to provide services in circumstances of extreme poverty and AIDS, they also have limited resources to manage these problems. Huge demands are placed on employees and research about work- related outcomes are therefore relevant. Interactional explanations of work- related outcomes (such as burnout, job satisfaction and job performance) are generally accepted, but the weight attached to dispositional and situational aspects vary. In this research, the dispositional causes of burnout and job satisfaction were studied from a fortigenic paradigm (which focuses on the origins of strengths) This study focused on sense of coherence and generalised self-efficacy and their relationships with stress, burnout and job satisfaction. No studies, which relate sense of coherence to the stress, burnout and job satisfaction of personnel of a local government (which found itself in a transformation process) were found. Information about the relationships between these variables may have implications for the recruitment, selection, training, development and performance management of employees. The general objective of this research was to establish the relationship between sense of coherence, stress, burnout and job satisfaction if employees in a local government. A survey design was used to reach the research objectives. The total population of employees and managers of the local government (n = 250) were included in the study. Four questionnaires were used, namely the Orientation to Life Questionnaire, the Job Stress Survey, the Maslach Burnout Inventory and the Minnesota Satisfaction Questionnaire. Cronbach alpha coefficients, inter- item correlation coefficients and confirmatory factor analysis were used to assess the reliability and validity of the measuring instruments Correlations and multiple regression analyses were used to analyse the results. The results of the study will be discussed against the background of previous findings.