THE RELATIONSHIP BETWEEN CONFLICT RESOLUTION STYLES AND VALUE SYSTEM AMONG INDONESIAN MANAGERS
Nurdjajadi, R.D., Tarumanagara University Indonesia
The present study investigated the relationship between conflict resolution styles and value system among Indonesian managers. There are five styles in conflict resolution (avoidance, accommodative, competitive, collaborative, compromise) that can be chosen by managers based on their value system categories that are pragmatic, moralistic and affective. Value system was argued as general plan to solve the conflict and theoretically, the conflict perception (positive or negative) is perceived as moderator variable between value system and conflict resolution. In order to know the relationship among those variables, this research used chi square and Pearson Product moment correlation techniques to analyze data from 248 managers. Data collecting was held from November 2000- March 2001. Generally the results showed that dominant value system of Indonesian managers were pragmatic and collaborative style was mostly the chosen alternative. Unfortunately there was no significant correlation found between value system and conflict perception, as well as conflict resolution styles. However, there was a significant correlation between conflict perception and conflict resolution styles.