USING SITUATIONAL EXERCISES TO ENHANCE THE EFFICACY OF FATIGUE MANAGEMENT TRAINING
Machin, M.A. and Hoare, P.N., University of Southern Queensland, Australia
Situational Judgement Tests (SJTs) are becoming increasingly popular in predicting performance in supervisory and managerial jobs and are also beginning to be used in training settings. The SJT methodology involves presenting realistic, job-related situations and multiple-choice responses to examinees and asking them to indicate the effectiveness of each response in dealing with that situation. The advantage of using SJT methodology is that examinees are presented with stimulus material that is directly related to their work tasks. The exercises used in the current study were developed by senior coach drivers and focused on providing the opportunity for drivers to practice identifying and selecting more effective coping strategies so that they are better able to manage difficult or stressful encounters in the work environment. The training strategy was based on a transactional model of driver stress that proposes a dynamic relationship between coping style, stress, and symptoms of fatigue. The evaluation of the training indicated that the trainees were able to produce ratings of each the responses to the situational exercises that were very similar to those of the experienced senior coach drivers.