ASSESSMENT OF ORGANIZATIONAL CULTURE - DEVELOPMENT AND VALIDATION OF AN INSTRUMENT
Poech, A., University of Munich Germany
Instruments for recording Organizational Culture are rarely based on theoretical concepts and tend to orient themselves on business enterprise requirements. One of the few theoretical concepts of organizational culture was developed by Frey and Schulz-Hardt (2000): Center of Excellence. It postulates several dimensions of Organizational Culture, as e.g. Innovation Culture, Entrepreneurial Culture, and Service Culture. The current study posed two questions: (1) Are the above-mentioned cultures able to be verified with instrumental measurements? (2) Is it possible to differentiate among the different concerns and companies in terms of Center of Excellence? 1118 Employees from 11 profit organizations were investigated with the newly developed questionnaire Instrument for the Diagnosis of Excellent Organizational Cultures (InDEx). The questionnaire was then verified through exploration and confirmation by means of factor analysis. However, the authors' original model could not be verified through a confirmed analysis. There was an explorative factor analysis carried out in order to uncover the underlying structure. Different extraction methods illustrated a satisfactory interpretable 6-factor explanation, which also showed a good model fit (RMSEA, SRMR). The principal concepts founded by Frey and Schulz-Hardt (2000) could be confirmed, however model modifications were necessary. Variance analysis also confirmed that the instrument is qualified for differential comparisons of organizations. Keeping the explorative data evaluation in mind, the results should be replicated in spite of the large sample used in this study. Keywords: Organizational Culture, Confirmative Factor Analysis, Constructive Validity.