MULTIVARIATE CHARACTERISATION OF THE BURNOUT SYNDROME IN PROFESSORS OF THE UNIVERSITY OF SALAMANCA
Paredes Santiago, M., University of Los Andes, Venezuela
The Burnout Syndrome has aroused considerable scientific and professional interest. In the current context of Occupational Health it is increasingly considered an important issue and it is therefore every important to understand all aspects related to the syndrome. This is because: (1) People with burnout show low professional yield, offer poor service, and also "burn" the client. (2) People with the syndrome often work in services that are crucial for education, health and the people's quality of life. (3) It is possible to treat and prevent the syndrome, leading to benefits for potential sufferers, the organisation and society in general. The burnout syndrome is a process that arises as a consequence of chronic working stress, in which individual, social and organisational variables are involved. Currently, there is relative consensus about accepting the definition proposed by Maslach and Jackson (1981), who consider burnout to be a multidimensional construct, configured by three basic dimensions: Emotional Exhaustion or Fatigue, Depersonalisation in dealing with client and low Personal Performance at work. Few studies have analysed the incidence of the burnout syndrome in University Teachers. Using the Maslach Burnout Inventory, in this work we observed that 87.3% of the full-time teaching staff of the University of Salamanca suffer from burnout to a greater or lesser extent. Of these, 18.4% suffer the maximum degree and 68.9% suffer from it in one of its stages. By categories, those least emotionally exhausted are University Full Professors, followed by Tenured Lecturers and University Schools Full Professors. As expected, those with the strongest burnout are Assistant Associate Lecturers. To perform this survey, 1700 questionnaires were sent out, of which 762 (45% participation) were returned. KEY WORDS: Burnout, University teachers, Stress of worker, Professional fatigue.