DEVELOPMENT OF SCALE FOR KNOWLEDGE CREATION ASSETS (SKCA): FACTOR STRUCTURE AND VALIDITY
Takahashi, K., Ando, F., Nanzan University, Ogura, N. and Shimazaki, T., Tsukuba University, Japan
The purpose of this study was (1) to develop a scale for evaluating organization's knowledge creation assets in terms of employees' behaviors, system establishment, and relationships with external stakeholders that facilitate knowledge creation, and (2) to substantiate validity and reliability of SKCA, especially criterion-related validity. Questionnaires were distributed to employees belonging to 18 well-known, large-sized Japanese manufacturing and service companies in two-wave cross-sectional design and 2,590 returned. Results of exploratory and confirmatory factor analyses. Results of exploratory and confirmatory factor analyses yielded that 4 factors were extracted as hypothesized, "Establishing Knowledge Creation Systems," "Bottom-Up Knowledge Creation Behaviors," "Collaboration with External Stakeholders," and "Top-Down Knowledge Creation Behaviors," and showed moderately high goodness-of-fit indices of factor structure. Criterion-related validity of SKCA was then assessed using external criteria, and also with comparatively high goodness-of-fit indices were yielded. Implications for future research, including knowledge creation itself, SKCA's predictive validity for white-collar employees' productivity and performance, and cross-cultural validation from the viewpoint of organizational psychology, were discussed.