THE PROBLEMS OF FAMILIES FACING SOCIAL VULNERABILITY: COMPARING FAMILIES AND PROFESSIONALS' PERSPECTIVES
 
Sousa, L., Cerqueira, M., Figueiredo, D., Matos, A., and Pires, S., University of Aveiro, Portugal
 
This research aims to compare the point of view of families and professionals in what concerns the problems experienced by families classified as socially vulnerable. Communitarian intervention regarding these families is very intensive but its efficacy is very low. This investigation represents a small contribute to reflect about intervention. The sample comprises 56 families; data were collected through semi- structured interviews. Interviews were taped, transcribed and submitted to content analysis. Families were asked about their story of life and problems; professionals were asked to identify those families' problems. The findings show that: (a) professionals and families identify the same categories of problems (education, accommodation, employment, budget, finances management, health, family relations and social relations); and (b) professionals identify more problems then families (professionals identify a mean of 8 problems per family, and families a mean of 5,2 problems). Both groups identify accommodation as the most important problem.